Terms of Service
Welcome to Raylovo! These Terms of Service ("Terms") govern your access to and use of our website, https://raylovo.com/ ("Site"), and the services and products offered. By using our Site, you agree to these Terms. Please read them carefully.
1. Use of the Site
1.1 Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Site or make purchases. By using the Site, you represent and warrant that you meet these requirements.
1.2 Account Responsibility
If you create an account, you are responsible for maintaining its confidentiality and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.
2. Orders and Payments
2.1 Product Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.
2.2 Pricing
Prices displayed on our Site are in USD unless otherwise stated. Taxes, shipping fees, or other charges may apply. We strive for accuracy, but errors may occur. If an error affects your order, we will contact you before proceeding.
2.3 Payment
We accept major credit cards, PayPal, and other payment methods as displayed at checkout. Payments are processed securely via third-party providers.
2.4 Order Acceptance
Your order is not final until we confirm it via email. We reserve the right to refuse or cancel orders at our sole discretion, including in cases of suspected fraud, pricing errors, or stock shortages.
3. Shipping and Delivery
3.1 Shipping Regions
We currently ship to North America and Europe. Delivery times and costs vary based on location.
3.2 Risk of Loss
Once items are shipped, the risk of loss transfers to you. Please ensure the shipping address provided is accurate.
3.3 Delays
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
4. Returns and Refunds
4.1 Return Policy
We accept returns of unused, undamaged products within 30 days of delivery. Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.
4.2 Refunds
Refunds will be issued to the original payment method after the returned product is received and inspected. Processing times may vary.
5. Intellectual Property
All content on our Site, including text, images, logos, and product designs, is the property of Raylovo or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission.
6. Prohibited Activities
You agree not to:
- Use the Site for illegal purposes.
- Disrupt or interfere with the Site’s functionality.
- Engage in fraudulent activities, including impersonation or unauthorized use of accounts.
- Copy, reverse-engineer, or exploit any part of the Site.
7. Limitation of Liability
To the fullest extent permitted by law, Raylovo is not liable for:
- Indirect, incidental, or consequential damages.
- Loss of data, revenue, or profits arising from your use of the Site or our products.
Our total liability to you shall not exceed the amount you paid for the product(s) purchased from us.
8. Indemnification
You agree to indemnify and hold harmless Raylovo, its affiliates, and employees from any claims, damages, or expenses arising from your use of the Site, violation of these Terms, or infringement of any rights.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Washington, USA, without regard to its conflict of laws principles.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on our Site, with the "Effective Date" reflecting the latest update. Continued use of the Site signifies your acceptance of the revised Terms.
By accessing or using our Site, you agree to these Terms of Service. Thank you for choosing Raylovo!